CANCELLATION POLICY

At Universal Beauty Studio + Academy, we value your commitment to our services. We strive for excellence and stand behind the quality of our procedures and training programs. Please take a moment to review our refund policy outlined below: 1. No Refunds for Completed Procedures: - Due to the nature of our services, no refunds will be permitted once a procedure has been successfully performed. We are dedicated to ensuring your satisfaction, and our experienced professionals make every effort to achieve the desired results. 2. Error Correction Policy: - In the rare event that a procedure does not meet your expectations or if there is an error in the execution, we are committed to correcting it. Before any procedure begins, a pre-drawing is conducted on the client, and a photograph is taken for your approval. This step is crucial to validate the agreed-upon terms and ensure clarity in the procedure's outcome. ​ -Once you have signed up for the Permanent Makeup (PMU) training course, all payments are non-refundable. However, we understand that plans can change and offer the flexibility to transfer your enrollment to a future course date within six months of your original signup. This ensures you can still take advantage of the training opportunity while maintaining our commitment to reserving your spot. ​ - Once you have signed up for the Permanent Makeup (PMU) training course, all payments are non-refundable. However, we understand that plans can change and offer the flexibility to transfer your enrollment to a future course date within six months of your original signup. This ensures you can still take advantage of the training opportunity while maintaining our commitment to reserving your spot. 3. Deposit Policy: - Deposits are required to secure your spot for a procedure or training program. These deposits are non-refundable. However, we understand that unforeseen circumstances may arise, and we are happy to accommodate rescheduling. 4. Rescheduling and Deposit Credit: - Clients have the option to reschedule their appointment or training session. We will gladly apply your deposit as a credit toward the rescheduled service or training session. This allows you flexibility and ensures that your investment remains intact for your future needs. 5. Rescheduling Procedure: - To reschedule an appointment or training session, please notify us at least 72 hours before the scheduled date. We will work with you to find a suitable alternative date and time. 6. Cancellation Notice: - We kindly request that you provide us with 72 hour advance notice if you need to cancel or reschedule. This helps us manage our appointments and accommodate other clients effectively. Contact Us: - If you have any questions, concerns, or need to reschedule, please reach out to our customer service team. We are here to assist you and ensure your experience with Universal Beauty Studio + Academy is exceptional.